How do you ship?
We ship through Canada Post.
How long will it take to get my order?
This can vary. We try our best to get your order out the next business day, but we are a small family business and orders occasionally get backed up. Canada Post guaranteed delivery dates vary as well. Generally speaking Western Canada orders take 2-8 business days. Eastern Canada takes approximately 4-10 business days.
Typical Shipping Schedule
|Order Placed||Ships on|
|Thursday before 4PM MST||Friday|
|Thursday after 4PM MST||Monday|
How much will shipping cost?
Shipping costs vary. The easiest way to find out is adding the products you are interested in into your shopping cart and following the checkout experience until shipping methods and costs are displayed.
Will I get tracking information?
Yes. We email tracking info when your order is ready for shipment.
Why didn't I get tracking information?
Either your order isn't ready for shipment or your email address was entered incorrectly. If it's been over 48 hours since the order was placed, feel free to email email@example.com for an update.
My shipment is late. Where is it?
Once an order is given to Canada Post, we only have access to the same information as you do. The best course of action is contacting Canada Post customer service and providing your tracking information.